Existing Clients

Prior to your appointment, you will receive appointment reminders via email or text that include a link to the session. You may also access the link via the client portal. If you are having technical difficulties, please contact your therapist at 303-473-0707.

Dr. Rob Leach offers tele-therapy services in most states (see map) and tele-coaching nationwide. Mental health assessment services are provided in person.

Mile High Psychology operates primarily as a self-pay practice, with clients paying directly for services. Dr. Rob Leach currently accepts Aetna for individual therapy; however, he plans to leave the Aetna network on December 31, 2024, and will no longer accept any health insurance plans after that date.

If your HSA plan provides you with a bank card, you can use that card to pay for services, just like any other credit or debit card. If your HSA plan requires documentation for services rendered, Mile High Psychology can provide you with invoices, monthly statements, or “superbills” for your records. Please note that it is always a good idea to check with your specific HSA plan for any eligibility and coverage details to ensure you have the necessary information for utilizing your HSA benefits.

Yes, there is a cancellation and no-show policy in place. Cancellations within 48 hours of your scheduled appointment or failure to show up for your appointment without notice (“no-show”) are subject to a fee. You will be charged for each occurrence. More information about our cancellation and no-show policy can be found in your Service Agreement. If you have any questions, please contact your therapist directly.

Yes – Mile High Psychology is happy to provide estimates for all his services upon request and as required by law. A “Good Faith Estimate” is a written explanation of the expected cost of your medical care. It is required by law for healthcare providers to provide this estimate to patients without insurance or who are not using insurance. You have the right to receive a Good Faith Estimate for non-emergency items or services. It should be given to you at least 1 business day before your scheduled appointment. You can also request an estimate from any healthcare provider before scheduling. If you receive a bill that is $400 or more than the estimate, you can dispute it. Save a copy or take a picture of your Good Faith Estimate for reference. Learn more about Good Faith Estimates by clicking here.